Privacy Policy.

AQDEV is a digital solutions agency. We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy applies to our website, the forms and contact methods available on it, and our communications with you. It describes what information we collect, why we collect it, how we use and share it, and the choices you have.

By using our website, you acknowledge that you have read this policy. If you do not agree with it, please do not use the website.

Information you provide to us

When you contact us, submit a form, or communicate with us, we may collect:

• Your name and contact details, such as email address and phone number
• Your company or business name and website address
• The content of your message and any other details you choose to share
• Records of our correspondence with you

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• Your IP address and approximate location derived from it
• Browser type and version, device type, operating system, and language settings
• Pages you view, how long you stay, links you click, and the website that referred you
• Technical and diagnostic information about how the website performs on your device

We use the information we collect for purposes such as:

• Responding to your enquiries and requests
• Communicating with you about topics you have asked us about
• Operating, maintaining, and securing our website
• Understanding how visitors use the website so we can improve its content, performance, and usability
• Detecting, preventing, and addressing spam, fraud, abuse, and security issues
• Complying with legal obligations and enforcing our rights

Where we send you updates or other optional communications, you can opt out at any time using the unsubscribe option in the message or by contacting us.

If you are located in the European Economic Area, the United Kingdom, or another region that requires a legal basis for processing personal information, we rely on one or more of the following:

• Consent, where you have given it, for example when you accept non-essential cookies or opt in to communications
• Legitimate interests, such as operating and improving our website, responding to enquiries, and keeping our services secure, balanced against your rights and interests
• Steps before entering into a contract, where you ask us about our work
• Legal obligations, where we are required by law to process certain information

Cookies are small text files stored on your device when you visit a website. We and our service providers may use cookies and similar technologies to help the website work and to understand how it is used. These may include:

• Essential cookies that support core functionality and security
• Analytics and performance cookies that help us understand how visitors interact with the website
• Functional cookies that remember your preferences

You can control cookies through your browser settings, including blocking or deleting them. Please note that disabling some cookies may affect how parts of the website work. Where the law requires your consent for non-essential cookies, we will ask for it.

We do not sell your personal information. We may share information in the following limited situations:

• Service providers who help us operate, such as website hosting, analytics, email and communication tools, form handling, and security services. They may only use the information to provide their services to us.
• Legal and safety reasons, where disclosure is required by law or is reasonably necessary to protect rights, property, or safety
• Business changes, such as a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction
• With your consent, or at your direction

We keep personal information only for as long as it is needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Enquiry information is generally kept while it remains relevant to your request and for a reasonable period afterwards. Analytics data is kept according to the settings of the tools we use.

When information is no longer needed, we delete it or anonymize it.

We use reasonable technical and organizational measures to help protect personal information from unauthorized access, loss, misuse, and alteration. However, no website or method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access the personal information we hold about you
• Correct information that is inaccurate or incomplete
• Request deletion of your information
• Object to or request restriction of certain processing
• Request a portable copy of information you provided to us
• Withdraw consent where we rely on it, without affecting earlier processing
• Opt out of optional communications
• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the details in the Contact Us section. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law.

Our service providers may be located in, or may process information in, countries other than the one where you live. Data protection laws in those countries may differ from the laws in your country. Where required, we take steps to make sure appropriate safeguards are in place for such transfers.

Our website may contain links to websites and services operated by others. We do not control these third parties and are not responsible for their privacy practices. We encourage you to read the privacy policy of any website you visit.

Our website is not directed to children under 13 (or the minimum age required by the laws where you live), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will post the updated version on this page and change the “Last updated” date at the top. If changes are significant, we may provide additional notice. Your continued use of the website after an update means you accept the revised policy.

If you have questions about this Privacy Policy, want to exercise your rights, or have a concern about how your information is handled, please reach out to us.